Writing Business Letters



Business letters are used to share ideas about business projects, apply for job opportunities, request information about a company, order products or services, or register complaints. They are more formal and briefer than friendly letters. You might mention that query letters are a special kind of business letter in which an author contacts an editor and asks if the editor would be interested in author's proposed work. While standard business letters are still common, email has assumed great importance in the business world.



First, explain the purpose of a typical business letter. Then, have students read a sample business letter. Point out the major parts of a business letter: heading, inside address, salutation, body, closing, and signature. Emphasize that an inside address is included and that a colon follows the salutation. Mention that the business letter may use a block or semi block form, and note the differences on the samples. Inform students that unlike friendly letters, business letters should be printed on 81/2 by 11-inch white paper. If students use email for the purpose of a business letter, they follow the guidelines below:
Use a specific subject heading.
Be sure to address the message to the correct individual.
Use standard English and correct grammar and punctuation. 
Write clearly and concisely.
Be sure to include contact information such as your name, address, and phone number if you expect a response other than via email.

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